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Building the Agentic Workforce: Talent, Culture, and Skills for the AI and Digital Asset Economy

As financial centers worldwide race to operationalize agentic AI, tokenization, and multi‑trillion‑dollar capital flows, the real competitive edge will come from how quickly institutions can re-skill people, redesign roles, and attract global-caliber talent into highly regulated environments. This panel examines what a “future-ready” talent stack looks like across banking, insurance, and asset management, from AI-literate regulators and tokenization-native product teams to cross-border leaders who can operate fluently between major hubs in Asia, Europe, and the Americas. Speakers will debate how to balance automation with meaningful work, build bilingual (code and compliance) teams, and redesign incentive and governance models so that human judgment, agentic systems, and digital infrastructure reinforce—rather than undermine—trust. Attendees will leave with a pragmatic view of hiring, upskilling, and ecosystem partnerships needed to turn today’s policy and capital advantages into a durable human capital moat for the next decade.

Speakers

Osamu Abe

Osamu Abe

Chief of Staff, Asia Pacific, MUFG Bank Ltd

Prof. Chia Tek Yew

Prof. Chia Tek Yew

Adjunct Professor, NUS - Asian Institute of Digital Finance

Makoto Shibata

Makoto Shibata

Head of FINOLAB, Chief Community Officer, FINOLAB Inc.