Deep dive into SMBC’s "Transformation" strategy as the bank transitions from generative AI experiments to a full-scale agentic operating model. This keynote explores SMBC’s strategic evolution into an AI-leading financial institution, powered by its pioneering "dual-engine" transformation model. By embedding autonomous AI agents that can reason, decide, and act across complex business workflows—from hyper-personalized corporate "CFO Agents" to real-time risk and compliance engines—SMBC is setting the global standard for the Bank of 2026. The address will detail how the bank is operationalizing tacit knowledge and scaling modular AI software to drive "Infinity Kaizen" across its operations. Attendees will gain exclusive insights into the future of human-AI collaboration, where governed, goal-oriented digital agents move beyond simple chat to execute high-value financial outcomes at scale across the Japan-Global corridor.
Speakers
Senior Managing Executive Officer Head of Transaction Business & AI Transformation Deputy Head of Global Business Unit SMFG, Sumitomo Mitsui Financial Group (SMFG)