As Japan and other financial centers accelerate toward AI‑driven and digital asset‑enabled economies, the decisive factor for sustainable growth will be people. This dialogue explores how financial institutions can cultivate future‑ready, inclusive talent capable of innovating responsibly and operating across cultures and regulatory systems. Speakers will discuss approaches to developing data‑literate leaders, bridging academia and industry, and creating adaptive, diverse teams that balance automation with meaningful human contribution. The session also highlights how cross‑sector collaboration and inclusive workforce models can ensure digital transformation benefits businesses of all sizes and the wider economy.

日本および世界の主要な金融センターがAI主導型でデジタル資産を基盤とする経済の実現を目指すなかでも、持続的な成長を左右する決定的な要素が「人」であることには変わりありません。本セッションでは、金融機関がいかにして、責任あるイノベーションを推進し、異なる文化や規制環境を横断して活躍できる、未来志向で包摂的な人材を育成していけるのかを探ります。

本セッションでは、データリテラシーを備えたリーダーの育成、学術界と産業界の連携強化、そして自動化と人間の意義ある役割を両立させる、柔軟で多様性のあるチームづくりの方策について議論します。さらに、分野横断的な連携や包摂的な人材モデルが、デジタル・トランスフォーメーションの効果をあらゆる規模の企業、そして経済全体へと広げていくうえでどのような役割を果たすのかを明らかにします。

This roundtable aims to examine the financial sector's increasing dependence on a concentrated group of technology and AI providers to identify systemic risks and operational benefits. By leveraging research from the Cambridge Centre for Alternative Finance (CCAF), the session will explore market concentration drivers, evaluate the trade-off between technological efficiency and ethical or operational vulnerabilities, and review global regulatory responses to Critical Third Parties (CTPs). Ultimately, the discussion intends to produce actionable lessons for regional regulators and provide foundational insights for forthcoming CCAF studies on AI governance and cross-border supervisory coordination.

本ラウンドテーブルでは、金融セクターにおいて限られたテクノロジー企業やAIプロバイダーへの依存が強まっている現状を取り上げ、そこから生じ得るシステミックリスクと業務上の利点を検討します。

ケンブリッジ・オルタナティブ金融センター（CCAF）の調査を踏まえ、市場集中が進む要因を分析するとともに、技術効率の向上と倫理面・運用面における脆弱性との間にあるトレードオフを評価します。さらに、重要な第三者（Critical Third Parties：CTPs）をめぐる各国の規制対応の動向も整理します。本ラウンドテーブルを通じて、地域の規制当局にとって実践的な視点を示すとともに、AIガバナンスおよび国境を越えた監督連携に関するCCAFの今後の研究の出発点となる知見を提示します。

Many AI pilots show promise but fail to scale, delivering limited business impact. How do you move from a promising chatbot to an autonomous AI workforce that transforms your customer experience and your bottom line? 

This is not a presentation - it is a hands-on, strategic workshop for leaders tasked with deploying AI that delivers measurable results. 

Powered by Fin by Intercom and led by Declan Ivory, you will learn and apply the AI Agent Blueprint, a proven framework for designing and scaling intelligent AI agents. We will move beyond the hype and focus on the core components of success: defining goals, building decision loops, managing context, and ensuring robust governance. In this workshop, you will move from idea to implementation, and leave with a clear, reusable framework to scale AI confidently and a personalised blueprint to drive immediate business impact.

This is presented by:
1. Declan Ivory, VP, Customer Service, Fin by Intercom

The curation of content and speakers was wholly managed by Fin by Intercom and does not reflect the views of the organisers or its staff.