As Japan’s financial sector accelerates digital transformation under its national innovation agenda, SMBC is emerging as a pioneer in redefining how intelligence and automation operate at scale. In this keynote, discover SMBC’s “Transformation” strategy as the bank moves from generative AI experimentation to a fully agentic operating model. The session unveils how SMBC is evolving into an AI‑first financial institution through its pioneering “dual‑engine” transformation approach. By embedding autonomous AI agents capable of reasoning, deciding, and acting across complex workflows—from hyper‑personalized corporate “CFO Agents” to real‑time risk and compliance systems—SMBC is establishing a new global benchmark for the Bank of 2026. The address will illustrate how the bank is operationalizing tacit knowledge and scaling modular AI to drive Infinity Kaizen across all functions. Attendees will gain an exclusive look into the future of human‑AI collaboration, where governed, goal‑oriented digital agents move beyond simple dialogue to execute high‑value financial outcomes across the Japan‑Global financial corridor.

